Privacy Policy
Introduction
Welcome to LogiFleet, a comprehensive fleet management system. We are committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application and mobile driver application.
By using LogiFleet, you agree to the collection and use of information in accordance with this policy.
How We Use Your Information
We use the collected information for the following purposes:
Fleet Operations
- Trip planning and route optimization
- Real-time vehicle tracking
- Delivery management and confirmation
- Driver assignment and scheduling
Security & Safety
- User authentication and access control
- Fraud detection and prevention
- Security monitoring
- Legal compliance
Analytics & Improvement
- Performance analysis and reporting
- Service improvement and optimization
- Feature development and testing
Communication
- Service notifications and updates
- Customer support and assistance
- System alerts and maintenance
Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- Within Your Organization: Information is shared with authorized users based on their role and permissions.
- Service Providers: Cloud hosting providers (Firebase for GPS tracking), database services, and analytics tools.
- Legal Requirements: When required by law or to protect rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
Data Security
We implement appropriate technical and organizational measures to protect your information:
Encryption
Data in transit is encrypted using SSL/TLS. Passwords are hashed using bcrypt.
Access Control
Role-based access control (RBAC) ensures users only access data they need.
Monitoring
Continuous security monitoring and regular security audits.
Backups
Regular data backups with secure storage and recovery procedures.
While we strive to protect your information, no method of transmission over the internet is 100% secure. Please use strong passwords and keep your login credentials confidential.
Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this policy:
- Account Information: Retained while your account is active and for 2 years after account closure.
- Trip Records: Retained for 5 years for legal and compliance purposes.
- GPS Tracking Data: Retained for 90 days, then automatically deleted.
- Delivery Photos: Retained for 3 years for proof of delivery.
- System Logs: Retained for 1 year for security and troubleshooting.
You may request earlier deletion of your data by contacting us.
GPS Tracking and Location Services
Important Information for Drivers
When Location is Collected
GPS location data is collected only when:
- You are logged into the LogiFleet Driver mobile app
- You have an active trip assigned
- Location services are enabled on your device
Purpose of GPS Tracking
- Real-time trip monitoring and route optimization
- Accurate delivery time estimates
- Safety and security of drivers and cargo
- Compliance verification and record-keeping
Controlling Location Tracking
- Disable location services in your device settings
- Log out of the driver app when off-duty
- Location is NOT tracked when app is closed or you're logged out
Location Data Storage
- Stored in Firebase Realtime Database
- Automatically deleted after 90 days
- Encrypted during transmission and storage
- Accessible only to authorized personnel
Your Rights and Choices
You have the following rights regarding your personal information:
- Right to Access: Request a copy of your personal data from your profile settings.
- Right to Correction: Update your personal information at any time through your profile.
- Right to Deletion: Request deletion of your account and personal data (some data may be retained for legal compliance).
- Right to Object: Object to certain data processing activities.
- Right to Data Portability: Export your data in JSON/CSV format.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes:
- The "Last Updated" date at the top will be revised
- Registered users will be notified via email
- A notification will appear in the application
Your continued use of LogiFleet after changes are posted constitutes acceptance of the updated policy.